Terms of service
Terms of Service
Overview
Welcome to Charm Atelier! These Terms of Service ("Terms") govern your use of our website and online store, operated by Tri-Pointe Jewelry LLC ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
Our business is based in Wilmington, North Carolina, and we offer our products for sale exclusively online.
Use of the Website
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Eligibility: By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
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Prohibited Uses: You agree not to use the website for any unlawful purpose, to infringe on our intellectual property rights, or to interfere with the functionality of the website.
Product Information
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Accuracy: We strive to provide accurate descriptions of our products. However, colors, sizes, and designs may vary slightly due to photographic and screen differences.
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Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without notice.
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Pricing: Prices for our products are subject to change without notice. We are not responsible for typographical errors or inaccuracies in pricing.
Orders and Payment
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Order Acceptance: By placing an order, you are offering to purchase a product from us. We reserve the right to accept or reject your order for any reason.
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Payment: All payments must be made at the time of purchase. We accept major credit cards and other payment methods as listed on our website.
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Order Confirmation: You will receive an email confirmation after placing an order. This email does not constitute acceptance of your order, which is only finalized upon shipment of the product.
Shipping
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Domestic Shipping: We currently ship within the United States. Shipping rates and delivery times are provided at checkout.
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Delays: While we strive to meet delivery estimates, we are not responsible for delays caused by shipping carriers or unforeseen circumstances.
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Risk of Loss: All items are shipped FOB (Free on Board) shipping point. This means the risk of loss transfers to you once the carrier picks up the shipment.
Refund and Return Policy
Our refund and return policy is available on our website. By purchasing from us, you agree to review and adhere to the terms of our refund policy.
Intellectual Property
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Ownership: All content on this website, including text, images, logos, and designs, is owned by or licensed to Charm Atelier and is protected by copyright and trademark laws.
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Limited License: You may access and use our website for personal, non-commercial purposes only. Any unauthorized use of our content is prohibited.
Limitation of Liability
To the maximum extent permitted by law, Charm Atelier shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
Indemnification
You agree to indemnify and hold harmless Charm Atelier, its affiliates, and employees from any claims, liabilities, or expenses arising out of your breach of these Terms.
Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.
Contact Information
If you have any questions about these Terms, please contact us:
Tri-Pointe Jewelry LLC
Wilmington, North Carolina
Email: hello@charmatelier.com